Terms & Conditions (T&C)

1. Introduction

Welcome to Trawelltopia.com (“we”, “us” or “our”). These Terms & Conditions (“T&C”) govern the use of our website Trawelltopia.com (“the Site”) as well as our villa booking services in Croatia. By accessing our website or using our services, you agree to these T&C.

If you do not agree with these terms, please do not use our website or services.

2. Company Information

Trawelltopia.com – Bozic Tourism Service d.o.o.
Ulica Kraljice mučenika 12C
21216 Kaštel Stari, Croatia
Email: mail@trawelltopia.com
Phone: +49 176 95289399

3. Provided Services

We offer villa booking services in Croatia, including travel-related services. Our services are aimed at customers worldwide who wish to book accommodations in Croatia.

4. User Obligations

By using our website and services, you particularly agree to:

• provide complete and accurate information during the booking process,
• comply with all applicable laws and regulations,
• respect the house rules and property of the booked villa,
• not use our website for unlawful or abusive purposes.

5. Booking Process

5.1 Booking

Select the desired villa and travel dates, then follow the instructions on the website. After a successful booking, you will receive a confirmation email.

5.2 Payment Methods

We accept credit cards, PayPal, and cash payments where available.

5.3 Deposit

No deposit is required. The full amount is due at the time of booking.

5.4 Cancellation Policy

• Cancellation up to 60 days before arrival: full refund
• Cancellation within 60 days of arrival: no refund

Different terms may be specified on the individual offer page.

6. Prices and Payment

All prices are listed in Euro (€) and include applicable taxes and fees. Price changes apply only to future bookings and do not affect already confirmed reservations.

Refunds are processed according to the applicable cancellation policy and will be issued within 14 days via the original payment method.

7. Liability

7.1 Company Liability

We strive to provide accurate and up-to-date content on our website, but we do not guarantee error-free or uninterrupted availability. Liability exists only in cases of intent or gross negligence.

7.2 User Liability

Guests are liable for any damage caused to the villa during their stay and shall indemnify us against any third-party claims arising from the use of the accommodation.

8. Privacy

Information regarding the processing of personal data can be found in our Privacy Policy.

9. Intellectual Property

All content on this website (texts, images, logos, graphics) is protected by copyright. Use or reproduction is not permitted without our prior written consent.

10. Applicable Law and Jurisdiction

The laws of the Republic of Croatia apply. The court of jurisdiction for all disputes is Split, Croatia.

11. Final Provisions

We reserve the right to amend these T&C at any time. The version valid at the time of booking applies.

Thank you for choosing Trawelltopia.com. We wish you a pleasant stay in Croatia.