Privacy Policy

Introduction to the Privacy Policy

Welcome to Trawelltopia.com (“we”, “us” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website Trawelltopia.com (“the Site”) and use our villa booking services in Croatia.

1. Information We Collect

1.1 Personal Data

When you visit our Site and make bookings, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Payment information (e.g., credit card details)

• Passport or ID information (for bookings)

• Travel history and preferences

• Other voluntary information

1.2 Non-Personal Data

Automatically collected data:

• IP address

• Browser type and version

• Operating system

• Entry/exit pages

• Date and time of visit

• Clickstream data

2. How We Use Your Data

2.1 Personal Data

We use it for:

• Processing and managing your bookings

• Communication & customer service

• Sending confirmations, updates, and offers (if consented)

• Improving our services and features

• Compliance with legal obligations and dispute resolution

2.2 Non-Personal Data

We use it for:

• Trend and usage analysis

• Optimizing the user experience

• Ensuring system integrity

 

3. Sharing Your Data

We do not share your data except with:

• Trusted service providers (payments, IT)

• Business partners & villa owners in Croatia

• Authorities (when legally required)

• Other third parties with your consent

 

4. Data Security

We implement technical & organizational measures. However, no system is 100% secure.

5. Your Rights

You have the right to:

• Access – receive a copy of your data

• Correction – correct errors

• Deletion – request removal of data (with exceptions)

• Restriction – limit data processing

• Portability – receive data in a standard format

• Objection – particularly regarding marketing

Contact: mail@trawelltopia.com

6. Cookies

We use cookies to enhance your experience. Management via browser settings is possible.

7. Links to Third Parties

We are not responsible for external sites we link to.

 

8. Changes

This statement may be updated. Continued use = agreement.

 

9. Contact

Questions:

Trawelltopia.com

Email: mail@trawelltopia.com

Address: Put sv. Jurja 63, 21216 Kaštel Novi, Croatia

Thank you for choosing Trawelltopia.com.